Contact Us

Email: legacyluxeinteriors@gmail.com
Phone: (781) 778-8472

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    Frequently asked questions

    How does the order process work?

    You can browse our collection and add items to your cart. When you're ready, simply submit your order — no payment is required at this stage.
    Once we receive your order, you'll get an automatic confirmation email, and our team will follow up to review the details, confirm availability or customization needs, and provide a final quote. After that, we’ll guide you through payment and next steps.

    When do I pay?
    • Ready-Made Orders: Payment is requested after we confirm your order and send a final invoice.
    • Custom Orders: We require a 50% deposit upfront to begin production. The remaining 50% is due before delivery or shipment.
    How does delivery work?

    Delivery is arranged once payment is complete:

    • Ready-Made Items are prepared for shipment right after payment.
    • Custom Items are delivered after production is finished and the balance is paid.
      We’ll keep you updated with timelines and provide tracking or delivery coordination once your order is ready to go.
    Do you accept custom sizes/styles?

    Yes — we specialize in custom orders! Whether you're looking for a unique size, color, or design, we can tailor our products to fit your vision. Just include your preferences when submitting your order or reach out directly.

    What materials do you use?

    We use high-quality, durable materials appropriate to each item, including wood, metal, fabric, and eco-conscious options. If you have specific material preferences, we’re happy to discuss them before production begins.

    Do you have a showroom?

    Currently, we don’t have a physical showroom. However, we offer detailed product photos, material samples (upon request), and virtual consultations to help you make an informed decision.